FAQ

  • Payment Guidelines

    At VIS, we aim to provide a seamless and flexible payment experience to support our clients worldwide. Accepted Currencies We accept payments in all major currencies, including:USD, RMB (CNY), VND, RUB (Russian Ruble), and more.Please specify your preferred currency when submitting payment. Payment Options 🔹 Credit/Debit CardsSecure online payment via Visa or MasterCard is available…

  • Ethics & Bribery Control

    [accordion] [accordion-item title=”Will you assume financial responsibility for your service, and what recourse do I have if I’m not satisfied?”] We take financial responsibility for our service in case we provide unsatisfactory work that causes loss. You can find the detailed terms and conditions in your service agreement. If you have any concerns about our…

  • Quality Control Inspections

    [accordion] [accordion-item title=”How do you make sure your inspectors always meet high-quality standards?”] VIS has a robust inspector and auditor training and audit program that includes periodic retraining and testing, unannounced visits to factories where quality control inspections or factory audits are being conducted, random interviews with suppliers, and random audits of inspector reports, as…

  • Inspection Fee Common Questions

    [accordion] [accordion-item title=”What’s included in the inspection fee?”] Inspection includes total man-day fee, travelling cost and hotel fee. What is a man-day? A man-day refers to the amount of time it takes for one inspector to perform an inspection in a single day. The number of man-days required will depend on product type, number of…